FAQ
What is your company all about?
We are a professional writing service that specializes in all types of academic writing, for students from high school through graduate study. Such writing may include essays, research papers, analyses, case studies, lab reports, book reviews, presentations, research projects, literature reviews, theses, dissertations, and admissions/scholarship essays. It is our mission to promote academic success by providing students with superior research and writing, produced by exceptional writers and editors, each of whom has specific academic credentials related to the content fields in which they write. In addition to academic writing, provides a wide variety of other writing – resumes, CV’s, articles, blog posts, website copy, and a full range of business-related products – proposals, presentations, and reports. Anyone who is concerned about their own writing skills should contact us for exceptional assistance
How do I communicate with my writer?
After being assigned a writer, you will be able to contact him or her via live chat, where you can explain the requirements on formatting, style, and the content of your paper.
Will I get a bid on my order?
As a rule, dozens of writers apply for your assignment within the first 3 minutes. The order is available for bidding for 5 days, and it will be automatically canceled if you don’t assign a writer for your paper during these days.
What if I still have questions?
You can write to us via the support section on your account, or submit your inquiry to our email. We are prompt in answering your questions, but if you have issues concerning a particular order, you should direct them to your writer using live chat in your personal account.
How do I get my completed work?
Your paper is split into several parts, from 2 to 5, and you approve them one by one, paying accordingly. When you pay for the last part, you get the whole paper in a doc or pdf format, ready for downloading.
Do you write all papers?
Yes, we do! We can complete a top-notch paper on time whether it’s an academic, business, or individual writing. If your order seems complicated, place a free inquiry and we will let you know within just 10 minutes if there’s an available writer and what the exact price for your order is.
How can I place my order?
Head to the order form on our website and fill it in with as many details as possible. Fill out all the necessary fields to proceed to secure payment.
I placed my order. When will you find a writer?
We will immediately start searching for the best writer in your field of study once you make a payment for the order because our services are pre-paid. When the writer is assigned, you will see the status bar indicate “Writer assigned” in your control panel.
How do I add additional information to my order?
After filling up the order form, you can use your Personal Control Panel to communicate with your writer. The communication presupposes high-speed delivery of messages and files. In fact, it is highly recommended supplying a writer with as many details about the assignment as possible. The system allows you to attach up to 20 MB of files in the most popular formats. If you are experiencing difficulties with adding a file to your message, please contact our Customer Support team via instant chat. Alternatively, send the additional materials directly at our email. Don’t forget to indicate your order number in the ‘subject’ field.
What’s the difference between editing and rewriting services?
When you order editing, you get a proofreading or formatting of the paper. With this option, you get up to 30% of your paper rewritten. When you order rewriting, up to 70% of your assignment will be changed in addition to the proofreading of your grammar and formatting.
When will I receive my paper?
Your paper will be ready and uploaded to your control panel by the deadline you indicate while placing your order. In case you need the paper earlier or later, you can update your deadline by contacting our support agents. We try to deliver the paper a bit before the deadline, so that you have enough time to review it and ask for any changes if needed.
How will I receive my paper?
When your paper is ready, we will upload it to your Control Panel. Once you are happy with it, you can approve the order and download the final paper in doc/docs/ppt/pptx/csv or any specific format that you indicated when placing the order.
What’s the price of my order?
The price starts from just $10 per page. The initial cost may change depending on the following factors: academic level, type of work, number of pages/slides, subject, and urgency. Also, our extras like TOP writer, VIP service, Abstract page, and others may increase the price as they are available at an additional cost. However, you can save with our flexible Loyalty program, which gives back up to 15% from the sum that is paid for order with real money and a referral program that can actually help you earn money with us.
Do you have a money-back guarantee option?
Our professional team of experienced writers who will work on your order exists to ensure that nothing goes wrong. In case you decide that some changes are required, we will be more than glad to offer you three free revisions. In the off chance something goes wrong with your order, we act in accordance with our Money Back Guarantee policy, which provides you with the comfort of knowing that you can get 100% of your money back. However, our dedication to customer satisfaction and loyalty helps to ensure that you will always be satisfied with the quality of our services. To find out the specifics of our refund and revision policies, go to the Money Back Guarantee and Revision Policy pages.
What if I’m not satisfied with my paper?
If, for some reason, you find a discrepancy between the delivered service and your quality expectations, you can always expect a free revision to reconcile the difference. The number of free revisions is limited to three according to our Revision Policy, where you can find all necessary information on this point.
What kind of tasks can you help me with?
We very wide team of writers and academic specialists, allowing us to help students with virtually any subject/topic. Simply fill out the order form with your exact custom requirements, and a suitable expert will directly bid on your order!
Will my professor/instructor find out that you assisted me?
Absolutely not! Our service is completely confidential and provides full anonymity. We never store or share any personal information with 3rd parties, and no one will ever know about your experience besides yourself and us! Furthermore, our writers create all content from scratch, based on your specific needs and requirements. You can rely on us for help with any academic task!
Can I request a revision?
Before submitting all the essays to our clients, we check them on plagiarism, Grammarly, and manually review the logic of the work done. We offer free revisions, however, if you are still not satisfied with the results, you can change the writer, or else our Manager will contact you to find an appropriate solution for your task.
How do I submit my first order?
If you are new to our service, first of all, press the “Urgent order” button and fill in the email field. After that, you will be redirected to your newly created personal account, where you can place an order. For that, you need to fill in the extended questionnaire. In it, you can also provide more details on your paper, upload additional information, etc. If you have no preferences on a writer, press the “Save & publish for writers” button to make your order available for bids.