Key performance indicators should represent areas that need improvement. The indicators should be designed to measure performance improvement. Before deciding on a specific performance indicator, current levels should be assessed for the areas of improvement and compared to the standard.
Sample Performance indicators include the following:
- Percentage of denials by third-party payers
- Pre-registered patient “no shows”
- Place of Service (POS) cash collection
Research three performance indicators (clinical or financial) other than the three indicators listed above. Write a 2-3 page paper which explains how the performance indicators you selected have an impact on the revenue cycle.
Your paper should use APA format, including in text citations and a References page.
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