Case Scenarios: Chapter 4 & 5 (textbook attached)

Chapter 4 (pg. 139-140)
Scenario 4-1: Resolving Technical Problems
Scenario 4-2: Protecting Laptop Computers
Scenario 4-3: Uninstalling Local Software
Scenario 4-4: Adding Locations to a Library

Chapter 5 (pg.183 – 184)
Scenario 5-1: Ensuring Availability
Scenario 5-2: Troubleshooting a Printer Driver
Scenario 5-3: Providing Redundancy on a Client Computer
Scenario 5-4: Using Cloud Services

Writing Requirements

  • APA format,

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